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Reviews - What Our Customers are Saying

customer-reviews

Reviews on Trobee Pens - Handmade pens with exceptional quality and professionalism

We had  400+ FIVE star ratings in a row on Etsy (an online shopping marketplace ). We cut and pasted a portion of those reviews below. 

 

5 star rating
Mike Trobee is what the business world needs. He has the business ethics others should strive for. In todays world there seems to be a lack of good customer service. Hell even the phrase, "customer service" seems to be an oxymoron. This is only one of the reasons he has over 400 positive feedbacks, and no negitive nor even neutral. His pens are the real deal. Solid in construction, smooth in action and cosmetically flawless. His shipping is fast. And communication is personal not automated or generic. Good people deserve to be propped up. Mike has earned my business in the future. And you, potential custumers reading this should know, you are dealing with someone that is truely genuine.



5 star rating
Once again, Mike delivers! Not only on excellent service, but he delivers a quality product that is a piece of art. I ordered three custom pens in this set and I am absolutely thrilled with the results. The accents he chose compliment the body materials perfectly and the craftsmanship is superior. I have purchased 7 pens so far, and four of those are gifts. I carry my three around everywhere and get positive comments each time i pull one out. Every person that has received can't say enough about them. Thanks, Mike. you know I'll be back!


5 star rating
SUPER person to work with!! Very kind hearted!! Stunning pen! Great shipping also! Thank you Mike!! :)



5 star rating
I must say, for $150 this pen has met and surpassed even my highest expectations. It's smooth, well weighted, and stunning with its carbon fiber build. Thank you Mike, it was well worth the purchase.


5 star rating
Flawless construction, perfect balance, beautiful design and pride by the maker gives these pens what it takes to be the favorite writing instrument of anyone lucky enough to own one. Thanks , Mike for all your hard work.

5 star rating
First of all, Mike was extremely helpful and patiently answered all my inquiries and questions. My husband absolutely loved this pen and it was exactly what he was looking for!!! Amazing craftsmanship! Thank you!



5 star rating
Amazing pen, I was completely blown away the quality of work.



5 star rating
This pen is totally gorgeous and writes so smoothly! It's a comfortable fit for me... and as you say, will most likely inspire me to write : ) Thank you so much, Mike! You're an awesome craftsman, excellent seller and great communicator! Write on : )




5 star rating
I'm a very happy repeat customer! Mike went above and beyond on this one -- truly gorgeous craftsmanship that was a pleasure to give as a gift. Truly a treasure that will last a lifetime! Thanks so much again :)


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5 star rating
Mike pleasantly helped me with a special request and I received the pen in an incredibly fast amount of time. Best of all, it is a *gorgeous* writing instrument. The wood is perfectly turned and the hardware is really unique. The magnetic cap, especially, is super cool :) By far one of the most professionally made handmade pens that I have ever purchased . . . I have a feeling that I will be back for more! Thanks so much!





5 star rating
The pen has been very well crafted by Mike. It's almost too beautiful to be used. I find the size and weight just right - not too big or heavy. I particularly like the screw design that retains the lid securely during use, forming an extension to the pen. Thank you very much for the added free gift. I am a happy customer. Christine



5 star rating
What a pleasant man to work with! He was very helpful and extremely efficient! I couldn't believe how quickly I received my product! It looks absolutely gorgeous as well! Would highly recommend to anyone! Thank you Mike!


5 star rating
Quick delivery and friendly correspondence. The pen is even more stunning than the pictures and it writes better than any other pen I've had before. The weight is perfect, there are so many intricate details, it really is a piece of art!



5 star rating
Words can not even describe how nice this pen is. Great workmanship, every tiny detail exact and perfect. Thank you so much.

5 star rating
stunning and unique pen - my favorite. Mike is a pleasure to deal with.



5 star rating
Another wonderful pen from Mike Trobee! Delivered on time as promised. Exactly the same pen i ordered! Fantastic look and feel. Love the gold accents. Since i bought my first fountain pen from Mike, I can't imagine not ever having one! Thanks, Mike!!




5 star rating
This pen writes so comfortably and as beautifully as it looks. Such a rich and luxurious feel to it. Super quick shipment and well packaged. A vendor of great skill, talent and generosity.Thank you for everything!! You know we will be return customers again and again.




5 star rating
Amazing communication with seller! Very friendly and helpful. He even supplied me with extras as requested. Highly recommended!




5 star rating
Exquisite fountain pen have never seen anything quite like it. Shipped swiftly after purchase and well packaged. Many thanks and appreciate the extras.




5 star rating
Pens are great quality and the fountain pen is very smooth. The color is a bit darker and they are not as glossy as the photo, but the grain of the wood is still very nice. Really dig the magnetic cap and the hexagonal barrel really sets this pen apart. Excellent work.



5 star rating
Pen arrived extra-promptly and is excellent. Mike Trobee has an excellent product.There was an issue with the refillable reservoir leaking a bit and it was replaced immediately with not one, but two replacements as well as a free bottle of ink and ten extra cartridges. n Will definately be shopping with him again.



5 star rating
Incredibly fast shipping and great communication. The quality of the pen surpassed my expectations. The detail in it is incredible. Thanks Mike!





5 star rating
Highly Exquiste Shop and Owner. Very Friendly and helpful on a purchase and after the purchase. I am a returning customer for the second time now. I shall be back for more of a one of a kind writing instrument of excellent quaility and workmanship. Thanks n nJeff D.



5 star rating
TrobeePens, Original and Excellent Craftmanship. Very helpful shop owner. The pen arrived extra speedy. Easy transaction. I highly recommend the items listed. An excellent craftsman of pens.



5 star rating
I bought this as a gift for my mum, they just got here and are gorgeous! She will absolutely love them.Worth every dollar. n I also enjoyed the "Thank you for being awesome!" stickers stuck to the bag.




5 star rating
Outstanding pen -the picture does not even beginning to do this pen justice. It is stunning in person and feels so good to write with it. A very unique and beautiful pen. Many thanks Mike




5 star rating
wow -this pen is stunning - even nicer in person than it looks in the picture. Extremely well made. It looks and feels great. Mike is a great person to do business with.


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5 star rating
Extremely pleased with the service. Bought two carbon fiber pens of the same model (ball + fountain). Mike noticed and found two pens with the same fiber weave. Quick shipping. The pens themselves are quite beautiful.



5 star rating
I received a suprise package today from Mike of Trobee pens. Inside there was Private reserve ink, a super frangrant chocolate leather pouch. It fits like a glove around the fountain pen. Then wrapped very well in bubble wrap there was the most beautiful Tiger eye fountain pen with gold trim. Out in the sunlight it changes color everytime you turn the pen. I popped in a Private reserve Tropical Blue cartridge. The pen Writes like a dream. Mike is a good communicator and really cares about his customers. He also packs well and ships quickly. If you are interested in very unusually colored acrylics, far out hybrid metals, or beautifully grained wood pens, you wont be disappointed. Thank you Mike! Love the Fountain Pen!.

5 star rating
Great every day use pen. If you're tired of going through office pens every week try getting a quality pen that writes smoother. I recommend this store when people notice the elegance of it.


5 star rating
Since my Aunt prides herself on being the 'elder' and loves shades of blue - felt this was the perfect gift for her 80th! Thanks Mike - this was my first of what's sure to be many pen purchases from you, for all those special occasions...I'm ready to pick out a 3rd!! Very fast delivery - very affordable - top quality - a gift like no other.





5 star rating
Looks far more better than on the pictures. The resin acrylic is high quality equal to that used by high-end fountain pen manufacturers. It is perfectly turned and polished. And I know what I'm saying because I collect pens. Mike was nice to switch it to a fountain pen. I don't know how it writes as it is a gift but the nib is German made and looks promising. The pen is hefty but not too heavy. Great purchase.





5 star rating
Mike answered some questions for me and sent the pens I purchased very quickly - in time for our wedding (they were gifts to our ushers). We are very happy with the pens and the service. I would buy from this retailer again... and such a sweet man - Thanks Mike!!!





5 star rating
So STUNNING, words fail me, this pen is that fantastic. Thanks for another addition to my collection.



5 star rating
Out of this world quality pen. And equally high quality customer care and service. I will happily be back for another pen gem soon! Thanks!!




5 star rating
PROMPT COMMUNICATION WILL GO THE EXTRA MILE THANK YOU GLENN AND DEBBIE




5 star rating
This has become my favorite pen to use. It has a solid feel to it and writes very smoothly. Seller did a great job communicating with me as well! I will buy more pens from this store again



5 star rating
Always a great pen from Mike that is always exceptional.








5 star rating
Another beautiful pen including top-notch parts -- and another perfect & unique gift that will have people awestruck. I simply determine the recipient's favorite color(s), then look to see what gorgeous pens Mike has created in that color scheme. I love that this is one of his smaller ones - great to use in lecture halls and will be a daily reminder of how special they are! The symbolism of feathers for someone making a big move is doubly appropriate.



5 star rating
Pen arrived extra-promptly and is excellent. Mike Trobee has an excellent product. n There was an issue with the refillable reservoir leaking a bit and it was replaced immediately with not one, but two replacements as well as a free bottle of ink and ten extra cartridges. n Will definately be shopping with him again.





5 star rating
The pen I purchased is incredible - just lovely!!! Beautiful craftsmanship!




5 star rating
This pen is artfully crafted and gorgeous! I'm thrilled and can't wait to see my husband's reaction to the unique style. Mike is an ace seller and very gracious. Thank you! Tari




5 star rating
I feel so blessed to have reached out to Mike! I cannot express how beautiful his pens are. They are the "Cadillacs" of all pens on Etsy! I cannot wait for my husband to open his Christmas Gift this year! A handcrafted pen by Mike Trobee is the PERFECT gift for anyone and even for those that just seem to have just about everything! Buy with confidence, search no longer, he is the pen artist to buy from! :)


5 star rating
This looks a great pen compared with the mass-produced crap that emanates from mass-produced outlets today. If n you want something that stands out, something distinctive, something that looks out of the ordinary - you'll appreciate this. Good looks are one thing, but unfortunately i wasn't able to buy this because of the exorbitant export tax that Spain imposes on stuff coming in from the US - in this n case a mark-up of around 34% coming into the EU. I'll get one of these pens one day - but not quite yet! Not often nowadays that you can get something that looks totally unique - a one-off. If you're not being ripped-off by the Spanish and their oppressive tax regime - get one!!!


5 star rating
Simply stunning - the photos don't do it justice! This is my new go to pen. Thanks for the careful packaging and quick shipping!






5 star rating
Gorgeous pens, great packaging and really good service. Mike is very friendly, prompt and communicative. Couldn't be happier.



5 star rating
The pen is great and Mike was very helpful.



5 star rating
The pens are great! and not only is mike helpful but also extremely nice.



5 star rating
Love the beautiful craftsmanship and the great service Mike provides. Will be looking for another pen from him soon.


5 star rating
Mike is a phenomenal artist and craftsmen. The pen is absolutely exquisite - in appearance and in function. It's unique and very well-designed. I couldn't be more happy with it. Best of all, it has been a real pleasure to interact with Mike - he's very fast in response, in shipping, and wonderfully friendly. You won't be disappointed!!




5 star rating
Words can not even describe how nice this pen is. Great workmanship, every tiny detail exact and perfect. Thank you so much.


5 star rating
This shop is wonderful and highly recommended. I couldn't be more happy with this transaction. Thanks so much!



5 star rating
Mike, every time I place an order with you I feel you have surpassed your previous efforts. Your time and effort in creating the pens in my collection is appreciated!



5 star rating
Truly beautiful pen!!!! Super fast shipping, very kind and helpful seller. Awesome!!!!! :)



5 star rating
Thanks for your help in getting the pen to me super quick Mike, I deeply appreciate it - especially all the "extra care" you gave me! Thank you! - Bob

 

5 star rating
The pen is absolutely beautiful! Mike is totally awesome!!!!!! I couldn't be happier - will definitely go through him when I want my next work-of-art pen! - Jason

 

5 star rating
"The pen has been very well crafted by Mike. It's almost too beautiful to be used. I find the size and weight just right - not too big or heavy. I particularly like the screw design that retains the lid securely during use, forming an extension to the pen. Thank you very much for the added free gift. I am a happy customer." ~ Christine

 

5 star rating
"Amazing pen, I was completely blown away the quality of work." - J

 

5 star rating
"As always a pleasure to deal here" ~ Sam

 

5 star rating
I'm a very happy repeat customer! Mike went above and beyond on this one -- truly gorgeous craftsmanship that was a pleasure to give as a gift. Truly a treasure that will last a lifetime! Thanks so much again :)

 

 5 star rating
Received my pen quickly. It is every bit as beautiful as in the posting. And it writes beautifully! Is now my favorite pen and I've named it Castiel. Thank you so much, I will definitely be buying from you again!

 5 star rating

I just got my newest Trobee pen in. I love it. Exceptional workmanship. And I really was impressed with the presentation box. I have purchased a lot of pens and never have seen a box like that. There is great craftsmanship and artistry in everything you make. - Jerry

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 5 star rating
Mike pleasantly helped me with a special request and I received the pen in an incredibly fast amount of time. Best of all, it is a *gorgeous* writing instrument. The wood is perfectly turned and the hardware is really unique. The magnetic cap, especially, is super cool :) By far one of the most professionally made handmade pens that I have ever purchased . . . I have a feeling that I will be back for more! Thanks so much! - Molly

 

 5 star rating
STUNNING pen, truly a work of art, and the perfect gift! Thanks again, Mike!

 

 5 star rating
Very fast delivery, awesome, friendly communication, AND the pen is super impressive! Gave as an anniversary gift, and he was blown away by the quality, craftsmanship and beauty of this pen! Thank you so much. You truly are an artist! ~ Emily

 

 5 star rating
You weren't kidding about the weight and balance of this pen. It's a superb and gorgeous piece I feel sure I'll be enjoying for life. Thank you, Mike! ~ Gina

 

 5 star rating
STUNNING pen, writes beautifully and looks better. Terrific communication, quality craftsman, will definitely shop again! - Diane

 

 5 star rating
Mike, the pen is beautiful! I love the blue and green agate. And it feels so elegant. I am so glad I visited your online store. I know what everyone is getting for Christmas this year.  - Laurie

 

 5 star rating
My MontBlanc limited edition gathers dust. Your pens are better. ~ Jerry

 

 5 star rating
Hello Mike, I received the pens and they are absolutely beautiful  I wasn't expecting this quality at all, thank you soooo much 

Have a wonderful day ~ Emmanuelle P

 

 5 star rating
"Gorgeous pen. I don't write with anything but my Trobee pens anymore. My Mont Blanc, Waterman and Parker pens now gather dust." ~ Jerry C.

 

 5 star rating
"100% beautiful, this was the ideal last-minute gift for a picky pen-lover...I can't recommend you highly enough to others! Shipped well and quickly, excellent communication, and the pen is ideal, just such a beauty, and entirely unique, I can't thank you enough!!!" ~ Heidi

 

 5 star rating
"WOW! What a nice pen! The craftsmanship is amazing!  Will be a returning costumer for sure!" ~ Darcy

 

 5 star rating
I just wanted to let you know that your pen arrived safely and quickly yesterday afternoon and I was able to give it to my co-worker in time for his "going away" event. Better still, the pen is *gorgeous*! I am blown away by how lovely it is -- the wood is perfectly turned and I love the hardware. That magnetic cap is super cool :) I have never seen anything like it! So, thanks so much for being so pleasant and sending the pen out to me right away. I can't thank you enough! Take care

 

 5 star rating
"More unique and beautiful than pictured! Excellent Communication. Quick Delivery." ~ Lisa

 

 5 star rating
"Oh my goodness, you are just too good to me! Thank-you so much, from there it's up to the mails, and I know what time of year it is, but I can't say how much I appreciate everything, you've given my stressful day an extremely happy ending! :-D"

 

 

(note from Mike...Jerry is an attorney):

5 star rating
So I am in court and have to sign a few documents to get me and my client out of there. The clerk and bailiff call me up to sign, and I pull out my Trobee pen. They both stop and start asking where I got such a beautiful pen. Then they both wanted to write with it. Your pens make an impression. ~ Jerry

 

 5 star rating
"Recieved on time was shipped same day of order. The pen is indeed a work of art. The pen writes beautifully. The pen fits my hand perfectly as if it was made especially for me. I look forward to purchasing all my fountain pens from this company." ~ Edward P.

 

 5 star rating
"Mike Trobee knows how to provide exceptional customer  service. He patiently worked with my father-in-law to fix a problem with his pen which we gave to him as a gift. Mike took the time to cover the prices in his catalog so my father-in-law could blindly pick a replacement pen. But Mike didn't stop there; he sent the newly-chosen pen plus he sent him an additional pen of equal value plus a dozen ink cartridges. Mike's pens are beautifully crafted and so are his customer service skills!" ~ Stephanie

 

 5 star rating
"Beautiful pen! Mike obviously takes pride in his work!" ~ David C.



5 star rating
Fantastic seller! I am so pleased with my circuit board pen, you did a awesome job! Great communication and very quick shipping. Thanks




5 star rating
Gorgeous pen! I'm such a fan of Trobee Pens.



5 star rating
This pen is so beautiful! And so cool too!!! Super great craftsmanship and arrived in less than a week. Thank you so much!





5 star rating
As usual, Mike Trobee, has done it again! He has delivered a masterpiece pen. This pen is a real beauty and writes so smoothly. It came promptly. thanks Mike!





5 star rating
GORGEOUS PEN! Even better than the photographs. I have three of Mike's pens, and have not been disappointed with any of them. Great quality, great value!




5 star rating
My bf loved it, loved it so much he took pics of it to show it off to his friends!!! Thanks for the fast delivery and beautiful presentation.




5 star rating
Mike, my pen just arrived. It is beautiful! I cannot stop running my hands over it. Thank you so much! I will be returning to pick one for my husband! Thank you for very fast service! I added you Etsy site on my pinterest!


5 star rating
Thanks so much for handcrafting this beautiful pen. My husband said it was the best birthday present and best pen he has ever had. Seeing how happy this made him was amazing. Thanks so much, Mike!



5 star rating
I love these pens. They are solid, high quality and more of a writing instrument that makes you feel like you have the best pen in the room. Well done!!!





5 star rating
This pen is amaza-za-zing. Exudes quality. And a heck of a lot of fun to write with

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5 star rating
Probably my most commented on pen. I love it.



5 star rating
Oh, my gosh, Mike! What a gorgous pen. It's a work of art! Joe loves it!!!! Thank you so much!



5 star rating
Awesome pen and great customer service.



5 star rating
This pen is awesome!!! Mike Trobee truly makes a superior writing instrument. His customer service is beyond compare. If you need a pen this is the guy to get it from. n nThanks Mike.


5 star rating
Seller's service was top notch, did everything promised and more. Highly recommended for the pens AND the service ! !




5 star rating
Highly Exquiste Shop and Owner. Very Friendly and helpful on a purchase and after the purchase. I am a returning customer for the second time now. I shall be back for more of a one of a kind writing instrument of excellent quaility and workmanship. Thanks Jeff D.



5 star rating
TrobeePens, Original and Excellent Craftmanship. Very helpful shop owner. The pen arrived extra speedy. Easy transaction. I highly recommend the items listed. An excellent craftsman of pens






5 star rating
This is my third purchase from you and I am in love with your work! Your pens are of such high quality and it is always a pleasure to do business with you! Thank you so much for everything!





5 star rating
My, my, my! Gorgeous, gorgeous, gorgeous! AND, this fountain pen writes like a dream! Beautiful job, Mike! Just beautiful!




5 star rating
Just got the pen now; it looks and writes amazing. Could not be happier with the quality work you put in. n I'll be giving this one to my dad as a thank you for his support and help throughout my college career, but I'll probably be back soon to get one for myself. Thanks again!






5 star rating
Trobee pens are true works of art! The feathers in this pen are gorgeous, the balance is perfect, and it writes like a dream. Truly a unique, and distinctive writing instrument.




5 star rating
Let me tell you guys about Mike Trobee - Beyond Unbelievable - You want to talk about 'Above and Beyond'? This guy defines it. His product, which is second to none, is online outshone by his customer service and willingness to exceed any, and all, of your expectations. He's class all the way and you will NOT be disappointed. I'd give him 10 stars if I could however, Etsy will not let me override the rating system!!!





5 star rating
Thank you ever so much Mike. Review, hell....Mike deserves a metal;) I asked Mike to send me this pen to me before Friday and lo and behold....Bam....it's in my hands!..lol. If you are reading this to figure out if Mike Trobee is the real deal? This is an understatement. Mike is a true craftsman. His pens are as pictured: solid in construction, smooth and fluid to write with, and so eye catching. He has mastered this craft and the business side of delivering Great communication and service. Read more than just my review and you will come to the conclusion, he is authentic!





5 star rating
Very awesome pen! We'll built, good weight, and writes extremely well. Wish I didn't give it to the best man and kept it to myself! Will definitely look into getting one like this for myself in the future!



5 star rating
Super-quick delivery. Mike provided ongoing tracking information, and was very friendly and informative. The pen is exquisite as well! Very impressed.


5 star rating
Outstanding pen -the picture does not even beginning to do this pen justice. It is stunning in person and feels so good to write with it. A very unique and beautiful pen. Many thanks Mike

5 star rating
Great communication and fast!!! A great experience! Thank you!



5 star rating
A beautiful / fine writing instrument. mike makes the best!



5 star rating
ONCE AGAIN, AWESOME TRANSACTION AND GORGEOUS PEN!! THANKS YOU MIKE, YOU SURE ARE GREAT TO WORK WITH!!!! :)



5 star rating
SUPER person to work with!! Very kind hearted!! Stunning pen! Great shipping also! Thank you Mike!! :)





5 star rating
What a lovely pen you crafted for my husband, the pen connoisseur, he loved it. It was shipped very fast also. I am certainly looking forward to doing more business with you! :) Thanks again for a wonderful work of art.




5 star rating
Quick delivery and friendly correspondence. The pen is even more stunning than the pictures and it writes better than any other pen I've had before. The weight is perfect, there are so many intricate details, it really is a piece of art!


5 star rating
Thank you for your wonderful work!




5 star ratingBeautiful pen! This is a gift for my boss and I'm sure she will love it. I will be ordering again!! Thanks Mike!!

5 star rating
The most beautiful Pens Ever!!


5 star rating
It's nice to see pride in craft still around. How wonderfully well made and attractive. Very excited to start using it. Thank you.




5 star rating
unusual and well crafted pen


5 star rating
Mike was very acommodating


5 star rating
My son absolutely loves the fountain pen you made. He says that it is very smooth to use and the weight and balance are exceptional. Thanks Mike!

5 star rating
Another pen from the seller. A nice beauty. Come with complete accessories for use and storage. It looks very precious. I bought this with the pink one and they made a nice set. Thank you!



5 star rating
Wow! I am so excited to give this as a gift! It is beautiful and exceeds my expectations! Thank you for the fast shipping!




5 star rating
Beautiful product. Wonderful seller w/ quick & helpful responses to my requests; my nephew is going to LOVE this for many years to come! Thanks so much.




5 star rating
stunning pen - many thanks




5 star rating
Awesome seller. Super helpful and great communication. Great product and even included an extra surprise :) Thanks again!





5 star rating
Could not be happier with this beautiful pen. It looks and feels amazing, and writes like a dream. Thanks for creating it, Mike!



Thank you to everyone of my customers! You are awesome and greatly appreciated!

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